Frequently asked questions
Everything you need to know before setting off with WhyTrek
What level do you need to hike with WhyTrek?
From an easy walk suitable for everyone to a demanding sporting route, every outing is adapted to your level. We always talk things through before departure to choose the route that suits you.
How do you book an outing?
Write to us through the contact form or the WhyTrek WhatsApp community. We confirm the date, the level and the practical details together, then you receive the registration link and all the useful information before departure.
What should you bring?
Proper walking boots, layered clothing, a waterproof jacket, plenty of water and snacks. A precise kit list is sent to you before every outing.
What happens in bad weather?
The weather is monitored in advance. If conditions do not allow the outing to go ahead in complete safety, we reschedule together for a later date.
Are children welcome?
Yes! There are outings dedicated to families, adapted to the ages of the children. Minors remain the responsibility of the adults accompanying them.
Are you qualified and insured?
WhyTrek outings are led by a qualified Mountain Leader (Accompagnateur en Moyenne Montagne, AMM) and covered by professional liability insurance. References are available on request.
Where do the hikes take place?
Mainly around Divonne-les-Bains, in the Pays de Gex, the Jura and the Geneva basin, and as far as the Alps, the Calanques or the GR20 for the longer trips.
Can an outing be booked privately?
Yes: family, group of friends, works council or team building, we build a bespoke outing. Discover our corporate offer.
What are your prices?
Our prices vary with the format, from 24 € per person for a half-day walk. Each activity page shows its price; trips and bespoke outings are quoted individually.
Can a booking be cancelled or postponed?
Get in touch as soon as possible: we will find a way to reschedule together. The detailed conditions are set out in our terms and conditions of sale.
Can an outing be given as a gift?
Yes, the WhyTrek gift voucher lets you give a hike or a signature outing, to be used on the date of the recipient’s choice.
Do you need to share any health information before an outing?
A few simple details help us to run your outing in complete safety. It is all explained on our page on safety and health.